Shipping and Return Policy
Orders are processed once the credit card authorization and verification have been obtained. Orders placed after 10:00 a.m. CST will not be processed until the next business day.
Books and DVDs: As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we check to confirm that it is in stock and available for immediate shipment. If your item is not available, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.
Apparel: As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. Apparel is ordered on an as-needed basis. Please allow up to 14 business days for shipping. Standard shipping charges apply.
Your shipping costs are automatically calculated based on the weight of your products and the size of your order. If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We use United States Postal Service Priority Mail, which guarantees delivery within 2 to 3 business days.
We hope that you are delighted with your products, but if something is not right, please do not hesitate to let us know. We will be more than happy to give you a refund or exchange your products.
We accept returns for a full refund within 30 days of the date of purchase, minus the shipping cost. After 30 days, you will be charged a 20% restocking fee on each returned item. We will accept returns up to 6 months after the original purchase date.
Please ship your return items to:
No Regrets Men’s Ministries
777 South Barker Road
Brookfield, WI 53045
Please include a copy of your original invoice or confirmation e-mail. Feel free to call 1-800-919-9059 with any questions.